Buying an Academium plan
14-day refund policy
Paid Academium SMS and Surepass plans come with a 14-day refund policy.
When to request
Request a refund within 14 days of purchasing a paid plan. The 14-day window starts on the date of purchase.
How to request a refund
Email [email protected] within 14 days of purchase. Include the email address used for your account and your payment reference so we can locate the purchase.
Request a refund